bunos365 Privacy Policy

1.Introduction

This Privacy Policy ("Policy") describes how bunos365 ("bunos365," "we," "us," or "our") collects, processes, stores, and protects personal information in connection with the bunos365 online gaming platform available at bunos365.app and all associated services (collectively, the "Services").

bunos365 is committed to protecting the privacy of all users of its platform, including registered players across the Philippines — from Manila and Quezon City to Cebu and Davao — in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By accessing or using the bunos365 Services, registering an account, or making a transaction on the platform, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree to this Policy, please discontinue use of the bunos365 Services.

2.Data Controller

For the purposes of applicable data privacy law, bunos365 is the data controller responsible for personal data collected through the bunos365 platform. As data controller, bunos365 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

All data privacy enquiries, access requests, and complaints may be directed to bunos365 via the contact details set out in Section 14 of this Policy.

3.Data We Collect

bunos365 collects personal data in the following categories:

3.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address (including city and province in the Philippines)
• Email address and mobile phone number
• Government-issued ID details submitted during KYC verification (e.g., Philippine passport, UMID, driver's licence)

3.2 Financial & Transaction Data

• Deposit and withdrawal transaction records
• GCash or Maya account reference numbers used for transactions
• Bank account details where applicable (BPI, BDO, UnionBank)
• Account balance history and transaction timestamps

3.3 Gaming Activity Data

• Game session records including games played, wagers placed, and outcomes
• Bonus and promotion redemption history
• Sports betting market selections and results

3.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session login and logout timestamps
• Platform interaction logs and error reports

3.5 Communications Data

• Content of communications submitted via Live Chat customer support
• Email correspondence with the bunos365 support team
• Feedback and dispute records

4.How We Use Your Data

bunos365 uses the personal data collected for the following purposes:

• Account management: To create, maintain, and manage your bunos365 account, including processing your bunos365 login credentials and session management.
• Identity verification: To verify your identity and confirm you meet the 21+ age requirement and other eligibility criteria prior to enabling account features.
• Payment processing: To facilitate deposits and withdrawals via GCash, Maya, BPI, BDO, UnionBank, and other supported payment channels.
• Service delivery: To operate and maintain all gaming services including live casino, slots, bingo, and sports betting markets.
• Regulatory compliance: To fulfil anti-money laundering (AML), know-your-customer (KYC), and responsible gaming obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account breaches, and prohibited activities.
• Customer support: To respond to enquiries, resolve disputes, and provide technical assistance via Live Chat and email.
• Platform improvement: To analyse platform usage patterns and improve the bunos365 user experience for Filipino players.
• Marketing communications: To send promotional offers and platform updates to players who have opted in to marketing communications. You may opt out at any time.

5.Legal Basis for Processing

bunos365 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing is necessary to perform the contract between you and bunos365 — i.e., to provide the gaming services you have registered for.
• Legal obligation: Processing is required to comply with applicable legal and regulatory obligations, including AML/KYC requirements and responsible gaming regulations.
• Legitimate interests: Processing is necessary for the legitimate interests of bunos365 in operating a secure and fair gaming platform, preventing fraud, and improving its services.
• Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.

6.Data Sharing & Disclosure

bunos365 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following circumstances:

• Service providers: We share data with trusted third-party service providers who assist us in operating the platform, including payment processors (GCash, Maya, BPI, BDO), KYC verification providers, live casino studio operators, and cloud infrastructure providers. These providers are contractually obligated to process data only as instructed by bunos365 and to implement appropriate data protection measures.
• Regulatory and law enforcement authorities: We may disclose personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, or other regulatory bodies where required by applicable law or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
• Business transfers: In the event of a merger, acquisition, or sale of assets involving bunos365, personal data may be transferred to the relevant successor entity, subject to continued compliance with this Policy.

7.International Data Transfers

Some of bunos365's service providers — particularly live casino studio operators and technical infrastructure providers — may process your personal data in jurisdictions outside the Philippines. Where such transfers occur, bunos365 ensures that appropriate safeguards are in place, including contractual clauses that require recipient organisations to apply data protection standards equivalent to those required under Philippine law.

By using the bunos365 Services, you acknowledge and consent to the transfer of your personal data to these service providers in accordance with this Policy.

8.Data Retention

bunos365 retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. Key retention periods include:

• Account and identity data: Retained for the duration of your bunos365 account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the relevant transaction.
• Gaming activity data: Retained for the duration of your account and for a period of two (2) years following account closure.
• Support communications: Retained for a period of three (3) years from the date of the communication.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with bunos365's data destruction procedures.

9.Cookies & Tracking Technologies

bunos365 uses cookies and similar tracking technologies on its platform for the following purposes:

• Essential cookies: Required for core platform functionality, including maintaining your logged-in session after bunos365 login and preserving your account security settings.
• Performance cookies: Used to collect anonymised data about how players interact with the bunos365 platform to identify and resolve technical issues and improve page loading performance.
• Preference cookies: Used to remember your language and display preferences across sessions.

You may control or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the bunos365 platform, including the secure login process.

10.Security Measures

bunos365 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or alteration, including:

• 256-bit SSL/TLS encryption on all data transmitted between your device and bunos365 servers.
• Hashed and salted password storage — plaintext passwords are never stored.
• Two-factor authentication (2FA) available as an optional security layer for all bunos365 account holders.
• Access controls limiting internal access to personal data to authorised personnel only, on a need-to-know basis.
• Regular security assessments and penetration testing of the bunos365 platform infrastructure.
• Automatic session timeout after a period of account inactivity to prevent unauthorised access on shared devices.

While bunos365 takes all reasonable measures to protect your data, no electronic system is completely immune to security threats. We encourage you to use a strong, unique password for your bunos365 account and to enable 2FA to maximise your account security.

11.Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bunos365:

• Right to be informed: The right to be informed of how your personal data is being processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data bunos365 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to applicable legal retention obligations.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the bunos365 privacy team using the details in Section 14. bunos365 will respond to all valid requests within thirty (30) days.

12.Children & Minors

bunos365 strictly prohibits the use of its Services by individuals under the age of 21. bunos365 does not knowingly collect personal data from individuals under 21 years of age. If bunos365 discovers that an account has been registered by a person under the age of 21, that account will be immediately closed, any balance will be forfeited, and all associated personal data will be deleted in accordance with this Policy.

Parents or guardians who have reason to believe that a minor has registered a bunos365 account are encouraged to contact us immediately at the details provided in Section 14.

13.Policy Updates

bunos365 may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes will be communicated to registered players via the email address associated with their account and/or through a prominent notice on the bunos365 platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the bunos365 Services following the effective date of any updated Policy constitutes your acceptance of the revised terms.

14.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or bunos365's data processing practices, please contact us using the following channels:

• Live Chat: Available 24/7 directly on the bunos365 platform — the fastest way to reach our support and privacy team.
• Email: [email protected] — for formal data subject access requests, correction requests, or privacy complaints. bunos365 aims to respond within 5 business days.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your personal data rights have been violated. Information about filing a complaint with the NPC is available on the NPC's official website.